RunG Support

Last updated: July 18, 2025

Welcome to RunG! If you encounter any issues while using the app, please refer to the FAQ below or contact us via email.

Frequently Asked Questions

Can't log in or register: Please check your internet connection and restart the app. If the issue persists, contact us directly.
Inaccurate GPS tracking: Ensure that location permission is granted and try again in open outdoor areas.
Data not syncing: Make sure you're logged in and connected to the internet.
UI not updating: Try reinstalling the app to get the latest version.

If you want to report a bug, request support, or send suggestions, contact us at:

RunG currently supports iOS 17 and above.